Terms and Conditions

/Terms and Conditions
Terms and Conditions 2017-11-11T04:53:48+00:00

As a customer of Canvas Creations you agree to the following terms and conditions :

Copyright and Trademarks

By submitting image(s) to Canvas Creations for custom canvas printing you (the customer) acknowledge that you are the copyright or trademark owner for the image(s) or have written permission from the owners to reproduce the image(s) for custom canvas printing. Canvas Creations nor it’s employees will be liable for copyright infringements by customers.

Ownership of Goods

All goods remain the property of Canvas Creations until payment has been received in full.

P.O. Boxes

Canvas Creations is currently unable to deliver P.O. boxes.

Overseas Orders

Canvas Creations will accept overseas orders via Credit Card for products to be delivered in New Zealand only. Canvas Creations may look to ship overseas in the near future.

Suspected or Attempted Fraud

Canvas Creations will report any suspected or attempted fraudulent activities to the appropriate authorities.

Nudity, Offensive / Objectionable material

Images containing nudity or other such offensive / objectionable material will not be submitted to print, at the discretion of Canvas Creations.

Delivery Period

Our standard delivery period is 15 working days from the date the order was placed and payment has been received in full.

Returns and Refund Policy

Our Policy

Cancellations

The customer must communicate any cancellation(s) in writing to Canvas Creations. The order(s) will only be deemed cancelled once the customer has received written confirmation from Canvas Creations. The customer may still be liable to pay in full for the cancelled order(s) if the order(s) have entered the production phase, in this case no refund will be applicable to the customer.

Orders will automatically be deemed cancelled, if full payment has not been received 14 days after placing the order.

Customer Media

Canvas Creations nor its employees are liable for any form media lost or damaged by Canvas Creations. Canvas Creations is not liable for any consequential losses.

Editing of Images

Customers give permission to Canvas Creations to edit or alter images submitted to print. Proof images will be sent via email to the customer in this case.