At Canvas Creations, we really do care about you, our customers!
We respect our obligations of the Consumer Guarantees Act.
On the rare occasion that you find one of our products faulty, defective or damaged, let us know ASAP, either by phone or email via the Contact Us page.
Our Refund & Returns Policy
Unfortunately it’s a sad truth but sometimes items do get damaged in transit via courier or very rarely items may feature printing issues, should this happen – let us know and we’ll sort it out quick smart, because you’re special to us!
Our refund policy does not cover ‘changes of mind’, because our canvas prints, poster prints and acrylic photoblocks are made especially for you!
Only manufacturing faults, defectives or damaged goods will be replaced or refunded solely at Canvas Creations discretion, the return of faulty, defective or damaged goods will be covered by the customer.